Privacy Policy

Introduction

Welcome to https://carpet-cleaning-gilbert-az.storysurge.net (hereafter referred to as “our website” or “we,” “us,” or “the Company”). We are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy explains our data handling practices, in compliance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Data Privacy Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our website, including but not limited to:

Our primary domain, https://carpet-cleaning-gilbert-az.storysurge.net
Any subdomains or associated websites linked to this Privacy Policy
Mobile applications and services provided by us
Online forms, surveys, and interactive features on our platforms

However, please be informed that this policy does not extend to third-party sites, applications, products, or services accessed through links or integrations on our platform. These third parties have their own privacy policies governing data collection and usage, and we encourage you to review these policies before using any such services.

Processing Activities

This Privacy Policy outlines our practices regarding:

User accounts and authorized access to our services
Interactions on our websites and applications
Communication between users and our team, including emails, calls, and text messages

Personal Data Collection

We collect various categories of personal data as described below:

Account Information: Details required to create and manage user accounts, such as names, usernames, email addresses, and passwords (hashed and encrypted).
Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
Financial Information: Bank account numbers or other financial data for direct debit or refund purposes.
Purchase Information: Records of products or services purchased from us, including quantities, dates, and prices.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers to enhance user experience and enable location-based services.
Location Data: GPS coordinates or information about the geographical area where our apps are used, for location-specific content and analytics.
Feedback and Reviews: Personal data provided through customer feedback forms, surveys, or product reviews.
Social Media Information: User profiles, posts, and interactions shared via social media platforms when you connect with us on these platforms.
Product Information: Details about products or services of interest to users, including preferences and browsing history.

We collect this data through direct user input, automated systems, and third-party sources who provide us with aggregated or de-identified information for marketing or analytics purposes.

Cookies

Cookies are small text files stored on your browser by our website. We use cookies to:

Strictly Necessary: Ensure the basic functions of our website, such as login sessions and page navigation.
Preference: Remember user preferences, language settings, and display options.
Analytics: Gather statistical data about website usage and improve our services.

Users can manage their cookie preferences through our Cookie Manager tool, which allows them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the retention period expires or when these purposes are no longer applicable, we will delete or anonymize your data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption: We use encryption for data at rest and in transit to secure sensitive information.
Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards to process data on our behalf.
Access Controls: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (Geographical Location Depending)

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Request the deletion of your data in certain circumstances.
Restriction: Limit our use of your data for specific purposes.
Portability: Receive a copy of your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for marketing or other purposes.
Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions regarding privacy, data usage, or unsubscribing from our communications:

Email: [email protected]
Postal Address: [Provide physical address]

We are committed to handling your personal information with the utmost care and transparency. Thank you for choosing Carpet Cleaning Gilbert AZ.